When is a cloud not really a cloud?

...When you stick the word "private" in front of it.

I have a pretty cool data center. State of the art, IP storage, Virtualization, you name it, we are fully buzz-word compliant. When I was describing to some of my peers at a CIO conference not long ago, one of them said "You have a private cloud!" with much enthusiasm. It took me by surprise, as I had never thought of it that way before. I said that I guess you could call it that. Later, after much discussion and wrestling with the idea of a private cloud, I decided there was no such thing. Sure the modern virtualized data center has advantages over the old physical world, but it also comes with its own set of challenges, and my internal IT group still has to deal with physical infrastructure, and more critically, maintain and upgrade apps.

With my cloud applications (the real ones) I never have to worry about the apps, they are just there. Most of them give me cool new features, stuff that adds value to the business, multiple times per year. In contrast, we just spent many man-months upgrading our MS Exchange system. Sure there are a few cool new features, but if I had put that much energy into adding new business value, it would have been much better spent.

I still maintain that I am not moving to the cloud for clouds sake. I am solving problems for the business. Most of the new things we do these days are in the cloud, but we choose them because that seems to be where all of the innovation is these days. When was the last time you really saw something innovative from one of the traditional big software vendors?

And on a similar note, taking you bloated, traditionally in-house application and running it on public infrastructure is not the same thing. Using my Exchange example, you'll still wait three years between batches of new features.

Our IT Road Map

We publish a monthly IT road map. It highlights upcoming changes to our infrastructure or systems, and more importantly, new value we are going to be delivering to the business, and when to expect these things. Here's is a page to give you an idea of what it looks like.

I have been surprised at the response. We publish this via Salesforce Chatter, our internal social media platform, and it goes to all employees. This level of transparency has helped us prioritize, and keeps everyone plugged in to what we are doing. Publishing via Chatter gives the employees an easy way to give us feedback; just reply to the post, and gives us an easy way to track who is looking at it.

It has also helped us be a bit more realistic about what we are going to do. If we haven't done at least basic scoping or allocated resources, it probably doesn't belong on the road map. Setting a date to something that is just a dream at this point just sets false expectations, and leads to us disappointing the business.

We are going to add a "Futures" section that will be a place for us to list the things we are thinking about to give a sense of our IT vision.

In short, keeping the business in the loop with IT initiatives helps keep them in line with the needs of the business, which is a good thing. 

A Short Rant

My wife and I went to the First Night celebration in Portsmouth New Hampshire on New Year's eve. We were enjoying cigars as we walked down the street. For the first time ever, several folks gave us considerable grief about our smokes, including one teenager that was way too young to be so grumpy. What ever happened to New Hampshire? This used to be the Live Free or Die state. It is the main reason I moved here 23 years ago.

It is a bit ironic; if these busy-bodies hadn't lobbied to ban the cigar bars they never went to, I would have been there enjoying a scotch and a cigar.

Why does it seem that folks just can't but the hell out of others lives anymore?